Yes, we offer free standard shipping on all orders within the United Kingdom. There is no minimum purchase requirement.

Orders are usually processed within 1–2 business days (Monday–Friday). After dispatch, delivery typically takes 5–8 business days. In total, you can expect your order within 6–10 business days from the time of purchase.
You’ll receive a tracking link by email as soon as your order ships.

You may return items within 30 days of delivery. Products must be unused, in their original condition, with all tags attached and in the original packaging.
To start a return, email: info@staets.co.uk with your order number. We’ll reply with return instructions and the correct return address.
Once the return is received and approved, we’ll issue a full refund to your original payment method, typically within 10 days.
Note: Return shipping costs are the customer’s responsibility unless the item is faulty or damaged.

We’re here to help. Contact us via our Contact Us page or email: info@staets.co.uk.
Customer support hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT).We aim to reply within one business day.